FREQUENTLY ASKED QUESTIONS

What are your facility COVID-19 guidelines?


•All memberships and pre-authorized billing will be reactivated on June 8, no prorata. •As we are not allowed to offer unrestricted access at this time our hours will be: Monday-Friday – 6am-9pm Saturday & Sunday – 8am-12pm and 2pm-6pm •Upon entering and exiting the facility, please use the hand sanitizer we have provided at the door. •We are required to screen each member for sickness upon entering the facility. You will either be asked by a staff member if you are sick or symptomatic or we will have a checklist questionnaire upon entering to confirm you are not sick. If you answer yes, you will not be allowed to enter the facility. •Anyone with COVID-19 symptoms should stay home or go straight home if they become sick while in the facility. Anyone showing of symptoms will be asked to immediately leave the facility. •Payment transactions will still be accepted, with equipment being sanitized before and after use. However, we strongly encourage all members to purchase memberships online via: • GymMaster Member Portal (https://www.gymmasteronline.com/portal/login) •GymMaster Member App available for download from the Google Play Store (https://play.google.com/store/apps/details?id=com.treshna.memberportal) or Apple's App Store (https://apps.apple.com/ca/app/gymmaster-member/id1297093746) •You are encouraged to bring only what you absolutely need to bring with you inside the gym. If you must bring in a gym bag, keep it with you while working out. There will also be open counter space at the front to place your items. •The use of the changerooms is prohibited at this time. Do your best to come to the gym already in your workout attire. •Masks are not mandatory, but you are welcome to bring your own and wear it during your workout. •Members must always maintain 2 meters of social distancing. Only people working out will be allowed in the facility at this time. •If you have your own personal equipment, please bring it. (mats, foam rollers, bands, etc.) •Sharing equipment/working in for sets is prohibited at this time. •The drinking fountain and public chalk will be closed off at this time. •Please only spend as much time as you need in the facility to complete your workout. This will allow for us to maximize the space for use for as many members as possible while being able to adhere to social distancing guidelines. •Our staff members will be dedicated to performing regular cleaning and disinfecting throughout the facility on a more frequent basis. •Cleaning and disinfecting supplies are available throughout the facility and will be provided to each member upon entering. You are required to wipe down and sanitize equipment before and after each use. Please dispose of the cleaning cloths in the laundry baskets after use. ANYONE NOT FOLLOWING THE REQUIREMENTS LISTED ABOVE DURING THIS TIME WILL BE ASKED TO LEAVE THE FACILITY. We are here for all your health and fitness needs in these unprecedented times. Together we will do our best to help keep OID and SK open and we thank you for your ongoing support during this time!




How much does a yearly membership cost?


Take a look through our memberships page to see our yearly rates.




Some of my coworkers and I want to sign up for yearly memberships. Do we qualify for a discount?


We offer a one-year corporate rate of $480 +tax per person when five or more employees from the same company pay upfront for their memberships. All five employees must be at the gym at the same time to sign up and pay in full to qualify for this rate.




Going to the gym is new to me and I don't want to commit to a full year just yet. What other options do I have?


We have a range of passes and memberships available — from one-week passes to full-year memberships. Take a look through our memberships page for a listing of everything we offer and decide what would work best for you.




Can I use the OID Room when a class is taking place?


Of course! But please remember to be respectful of the class' space if you are.




How do I know when classes will be happening in the OID Room?


You can view the OID Room schedule here. We also post this schedule to our Instagram story every week, and it is posted outside the OID Room at the gym.




I noticed something at the gym was broken or not working properly. Should I have told someone?


Yes! If there is a staff member on hand, never hesitate to bring the issue to their attention. If you notice something during non-staffed hours, either send us an email, DM us on Instagram or Facebook, or give us a call during staffed hours.




Do you sell supplements?


We sure do. Check out the Pro Shop next time you're at the gym for our current selection.




I think I lost something at your gym. Do you have a lost and found I could look through?


Yes! Our lost and found tub is in the front area by the shoe rack and vending machine.




I love the power balls you sell! Where can I get the recipe?


We won't be sharing the power ball recipe anytime soon... But they're only $1 each! So keep purchasing some on your way out :)





OLYMPIA IN DEPTH PERFORMANCE

© 2019 by Olympia In Depth Performance

1733 Railway Ave

Weyburn, SK  S4H 0B8

​​

306 - 842 - 5111

olympiaindepth@gmail.com

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